Scope of Services: Crystal Clean Pressure Washing provides outdoor landscape lighting installation services for residential and commercial properties. Our services include consultation, design, installation, maintenance, and repair of outdoor lighting systems. Crystal Clean Pressure Washing reserves the right to refuse services to anyone for any reason.
Quotes and Estimates: Crystal Clean Pressure Washing provides quotes and estimates for our services based on the specific needs and requirements of each project. Our quotes and estimates are subject to change based on unforeseen circumstances, changes to the project scope, or other factors.
Payment: A 50% down payment is required to schedule your installation or before any materials are ordered for the project. Final payment is due upon completion of the services provided that day. All payments may be accepted in the form of check, debit/credit card, cashier’s check, or money order made out to Crystal Clean Pressure Washing.
Late Payment: A 6% fee will be applied per day for interest and penalties on any outstanding balance for services provided not yet paid for. This will fall under any work being approved to be performed via written paper or electronic contract, email, text received from client and or representative of client, or verbal confirmation which is recorded through our phone systems.
Late payments will only be accepted in cashier’s check or money order made out to Crystal Clean Pressure Washing.
Repossession clause: Crystal Clean Pressure Washing reserves the right given by customer signature of this or any official Crystal Clean Pressure Washing document or deposit made towards work being provided to repossess installed systems due to lack of payment after 5 days of completed contract work. If repossession occurs, you are forfeiting your entire deposit which will be applied towards labor to install your system. Note that 50% of your total bill is labor, and 50% of your total bill is materials. If repossession occurs, your account will be charged an automatic $500 fee. At this point your entire final payment plus accrued interest plus the $500 repossession fee will need to be paid in order to have your system re-installed. These payments can only be made in cashier’s check or money order made out to Crystal Clean Pressure Washing LLC.
Cancellation of contract clause –If you cancel your contract at any time before the day of installation, you will forfeit your deposit. If no deposit was obtained, then you will owe 50% of contracted price. If your contract has been signed and the materials have been ordered, then you will owe 50% of contracted price for materials and restock fees. All cancellations must be in writing only. We will only accept cancellation in writing no later than 5 days before scheduled installation.
Legal action Clause – If you decide to take legal action in any way for any reason against Crystal Clean Pressure Washing, mediation must be taken first before any other legal action is taken. If mediation cannot come to an agreement, then further legal action can be taken. Location of legal jurisdiction for any claim or mediation is to take place in Will County unless determined otherwise by Illinois law. Whoever is ruled against in any legal proceeding or mediation is responsible for all court costs and legal fees.
Lien: Crystal Clean Pressure Washing retains the right to place a lien on the property where we have provided services until payment in full is received. In the event that payment is not received, we reserve the right to file a lien with the appropriate authorities.
Warranty: Crystal Clean Pressure Washing provides a warranty for our workmanship for a period of three years from the date of completion. Crystal Clean Pressure Washing warranty does not cover damage caused by natural disasters, accidents, misuse, or neglect.
Liability: Crystal Clean Pressure Washing is not liable for any damages or injuries resulting from the use or installation of our products or services. We are not liable for any damages resulting from acts of God, natural disasters, or other unforeseeable circumstances.
If damages are caused to your property, a written email must be provided to Crystal Clean Pressure Washing requesting repair of damages caused by Crystal Clean Pressure Washing describing damages including pictures and date. Crystal Clean Pressure Washing will take full responsibility and fix said damages at house, or hire a professional company to do said repairs.
If damage claims are made, they must be made within 3 days of your completed install, or you forfeit your legal right to take actions against Crystal Clean Pressure Washing. Additionally, if you hire another company to fix damages without written consent of the owner of Crystal Clean Pressure Washing, then you fully release Crystal Clean Pressure Washing from all responsibility and you have no legal recourse against Crystal Clean Pressure Washing.
If damages are caused by staff of Crystal Clean Pressure Washing within the 3-day allowed period, your final bill still will need to be paid for Crystal Clean Pressure Washing to begin repairs on your damages.
Maintenance Clause: If your installation has been completed, and you require a simple maintenance or adjustment on the installed system, the final payment must be received before we will schedule the maintenance or adjustment to be completed.
Manufacturer requires to have at least one basic maintenance done each year after installation to keep the manufacturer warranty intact, Manufacturer requires a specific maintenance to be performed by manufacturer certified company in order to assure system is in top working order to guarantee the 20 year warranty being provided. Our systems come with manufacturer warranties (Not warranty from Crystal Clean Pressure Washing)
Warranty excludes damage caused by any of the below specified reasons; – Abuse, accident, mishandling, or Improper installation (does not meet NEC Codes) – Failure to adhere to the provided operating instructions. – Exposure to chemicals such as Chlorine, Pesticides, Fertilizer, or Salt Water (excluding water in the case of waterproof products). – Servicing or modifications of the Product other than by HUNTER INDUSTRIES, or their authorized service agents. – Improper, or Negligence in the maintenance/service. – Acts of God or Natural Phenomena (e.g. Insects, Fire, Tornado, Hurricane, Lightning Strike, etc).
Crystal Clean Pressure Washing has set up affordable service packages for maintenance based on the number of fixtures. If a service package is not purchased for the annual basic maintenance, Crystal Clean Pressure Washing will charge a minimum of $99.00 trip fee to your address.
Any issue that arises from a line being cut or damaged or anyone that has tried to fix the issue at hand, the warranty is null and void and a $99 trip fee will be accessed. Crystal Clean Pressure Washing reserves the right to cancel your warranties if you or any other person or non-manufactured certified company services the installed system.
Anything that is out of the scope that was preformed, there will be a $99 trip charge.
No trip charge for up to one year after installation.
General Maintenance Will Include –
- Washing all fixtures
- Refinishing of fixtures due to hard water from sprinkler systems Etc.
- Burying exposed wires
- Re-positioning of fixtures due to plant growth
- Making system look as new as possible
- Preventative maintenance
- Adjustment of timers if requested by homeowner
Modifications: Crystal Clean Pressure Washing reserves the right to modify these terms and conditions at any time without prior notice. Any modifications will be effective immediately upon posting on our website or other communication channels.
Governing Law: These terms and conditions are governed by the laws of the state where we provide our services.
By accepting our services, you agree to these terms and conditions. If you have any questions or concerns, please contact us before accepting our services.